1. Information We Collect
We collect personal information when you interact with our website, submit forms, request a mortgage pre‑approval, contact us, or subscribe to our newsletter. Depending on the service you request, this information may include your name, email address, phone number, postal code, financial details, employment information, and other data required to assess mortgage eligibility.
You may browse our website anonymously without submitting personal information.
2. How Your Information Is Used
We use the information you provide for the following purposes:
- To assess mortgage eligibility and provide professional mortgage advice
- To personalize your experience on our website
- To improve our customer service and communication
- To contact you regarding your inquiry or application
- To process mortgage‑related services and transactions
- To administer services you request, including pre‑approvals and lender submissions
3. Sharing Your Information With Partner Lenders
To provide mortgage services, your information may be shared with our trusted partner lenders, including banks, credit unions, trust companies, and other licensed mortgage providers. This sharing occurs only when necessary to:
- Obtain mortgage pre‑approvals
- Submit applications
- Compare lender products
- Provide you with financing options tailored to your goals
All partner lenders receiving your information are expected to maintain strict confidentiality and comply with Canadian privacy regulations.
We do not sell, trade, or distribute your personal information for marketing purposes.
4. Confidentiality & Protection of Your Information
Your information is always handled with strict confidentiality. We implement multiple security measures to protect your data, including:
- Password‑protected systems
- Secure databases
- Controlled access to sensitive information
- Industry‑standard privacy practices
While we take every reasonable step to safeguard your information, no online system is entirely free from technological risks.
5. Use of Cookies
Our website uses cookies to enhance your browsing experience, recognize your browser, and collect general visitor analytics. Cookies help us improve site performance and personalize content.
You may disable cookies through your browser settings if you prefer.
6. Disclosure to Outside Parties
We do not sell or trade your personally identifiable information. We may share information with:
- Trusted service providers assisting in website operations
- Partner lenders involved in your mortgage application
- Legal authorities when required to comply with the law
- Parties necessary to protect our rights, property, or safety
Non‑personal visitor data may be used for analytics, advertising, or marketing.
7. Consent
By using our website, submitting forms, or subscribing to our newsletter, you consent to this Privacy Policy and the collection, use, and sharing of your information as described.
You may unsubscribe from communications at any time.
8. Changes to This Policy
Any updates to this Privacy Policy will be posted on this page. Continued use of the website indicates acceptance of any changes.
9. Disclaimer & Risks
Use this website at your own risk. While we take strong measures to protect your information, technological threats may occur. Mortgageville is not liable for malicious misuse of information caused by external attacks or unauthorized access beyond our control.
All posted mortgage rates, program details, and information are subject to change without notice.
10. Contact Us
If you have questions about this Privacy Policy or how your information is handled, you may contact us directly.
11. Privacy Commitment
We pledge to maintain compliance with Canadian privacy laws and uphold the highest standards of confidentiality, professionalism, and integrity in handling your personal information.